Using these boots is super easy. First, unzip the inner side zip closure, then lace them up as you like. If you want a wedge look, attach the included heel. When it comes to sizing, remember if you're from Australia, go 1/2 or 1 size larger than your normal Aussie size. Since this is a pre - order, be patient as it takes about 12 days to reach our warehouse. For maintenance, keep them away from sharp objects to avoid scratching the vegan patent leather. You can clean them with a soft, damp cloth. In case Pleaser runs out of your size, don't worry, we'll get in touch with you right away.