Using these ankle boots is super easy. Just unzip the side zip, put your foot in, and lace them up to your desired tightness. Adjust the ankle cuff for a snug fit. When it comes to sizing, remember to follow the conversion rule if you're from Australia. As for maintenance, use a soft cloth to wipe off any dirt or dust. Avoid getting them too wet as it might damage the vegan leather. Since this is a pre - order item, be patient as it takes about 12 days to reach our warehouse. If you order other items with these boots, they'll be sent together once the boots arrive. And don't worry, if there's an issue with the size, we'll contact you right away.